Effective Date: October 12th, 2024
At Data Gardeners, your privacy is critically important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
1. Information We Collect
We may collect the following types of information:
Personal Information: When you engage with us or use our services, we may collect personal information such as your name, email address, phone number, job title, and company information.
Technical Data: We may collect information about the devices you use to access our services (such as IP address, browser type, and operating system), as well as usage data, such as page views, time spent on our website, and other analytics.
Business Data: As a data engineering firm, we may handle enterprise data from our clients to help build AI-based applications. We do not store or process sensitive or personally identifiable information unless specifically requested by the client.
2. How We Use Your Information
We use the information we collect for the following purposes:
To provide and improve our services, ensuring the proper functionality of AI-based applications we support.
To respond to inquiries, process requests, and communicate with you about services or technical support.
To analyze and understand client needs in order to customize and optimize our services.
To comply with legal obligations and resolve disputes, as well as to enforce agreements.
3. Data Processing and Security
We implement industry-standard security measures to protect your personal and business data from unauthorized access, disclosure, alteration, and destruction. These measures include encryption, firewalls, secure data transmission protocols, and regular security audits.
However, no data transmission or storage can be guaranteed to be completely secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.
4. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. However, we may share your data in the following circumstances:
With service providers: We may share data with trusted third-party vendors, consultants, or service providers who perform tasks on our behalf (e.g., cloud storage services, AI model hosting).
For legal reasons: We may disclose your information if required by law, such as to comply with legal processes, governmental requests, or to enforce our terms of service.
5. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, to comply with legal requirements, or as agreed in our contracts. Upon request, we will securely delete or anonymize your personal information.
6. Your Rights
Depending on your location, you may have the right to:
Access, update, or delete your personal information.
Object to or restrict the processing of your data.
Withdraw consent where we are processing your personal information based on consent.
File a complaint with a data protection authority if you believe we have not handled your data in accordance with applicable privacy laws.
7. International Data Transfers
As Data Gardeners operates globally, your information may be transferred and processed outside your country of residence. In such cases, we ensure that appropriate safeguards are in place to protect your data.
8. Cookies and Tracking Technologies
Our website may use cookies and other tracking technologies to enhance user experience and analyze web traffic. You may adjust your browser settings to refuse cookies, but doing so may limit your ability to use certain features of our services.
9. Children’s Privacy
Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal data from minors. If we become aware that we have collected data from a minor, we will take steps to delete such information.
10. Changes to this Privacy Policy
We may update this policy periodically to reflect changes in our practices, services, or relevant laws. When we update the policy, we will revise the "Effective Date" at the top of this page. We encourage you to review this policy periodically to stay informed.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Data Gardeners
info@fraxionalcto.com